Frequently Asked Questions

FAQs
Q: How do I open an account?
A: You can sign up for an account by going to our registration page. Simply fill out the form to start the process.

Q: Can I print out documentation that shows what credit I have earned?
A: Yes.  When you log into the site as a registered user your credit hours are automatically tracked.  You can print out certificates for each program you participate in.

Q: Why should I register for an account?
A: Registering an account allows you to view On-Demand programs, earn Category 1 credit, or register for conferences online.

Q: Are my credit card transactions secure?
A: We use the latest encryption technology to keep your credit card transactions safe. Our site uses CyberSource, a leader in internet e-commerce, to process orders.

Q: Who do I contact if I would like to get several paper copies of a brochure?
A: You should submit your request electronically by selecting "Contact Us" located in the red header menu. Please specify the conference, quantity, and the address to which the brochures are to be mailed.

Q: When should I contact CCME about planning a CME activity?
A: The Center for Continuing Medical Education should be contacted during the initial planning process. CCME will guide the planning committee through the essential areas and elements of planning a CME activity put forth by the Accreditation Council for Continuing Medical Education.

Q: What is a webcast on-demand?
A: Webcast on demand is our webcast programs approved for 1 AMA PRA Category 1 Credit(s)TM. Online on demand allows for users to view a program 24 hours a day, 7 days a week. It also allows viewers to communicate via e-mail with the presenters of the program.

Q: When will my certificate be available?
A: Once you have taken the test for the respective course, your certificate will be available within two - four weeks.  If the credits are not visible and a certificate unavailable, please feel free to contact CCME.
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