Description
Today on MedNet21, we're going to discuss Medical Communication and Conflict Management.
This presentation aims to highlight two principles that contribute to effective consultations: a specified format that focuses on diagnosis and the practice of self-regulation. Following these two principles promises to improve the quality of the patient care we provide and our job satisfaction and fulfillment along the way.
Dates and Times
End Date: 2/8/2022
Objectives
As a result of this educational activity, webcast participants will be able to: DESCRIBE the elements of the format for an effective consult; and DESCRIBE the components of self-regulation and detail what each of these components involve for you personally.
You’ll also learn about the following:
- Things that go wrong during physician communication
- The effect of electronic medical records on physician communication
- Pros, cons, & etiquette: Pagers
- Pros, cons, & etiquette: Text messaging
- Pros, cons, & etiquette: Calling to a cell phone
- Pros, cons, & etiquette: EMR messaging apps
- How to avoid using 50 words for a 5 word sentence
- Unique challenges of communication for insurance company denial appeals and prior authorizations
Webcasts Files
Webcasts Links
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Listen to Audio Only CME Podcasts |
View Link |
Speakers
Accreditation Statement
The Ohio State University is accredited by the Accreditation Council for Continuing Medical Education (ACCME®) to provide continuing medical education for physicians.
AMA Credit Designation Statement
The Ohio State University designates this enduring material for a maximum of 1.00 AMA PRA Category 1 Credit(s) ™. Physicians should only claim credit commensurate with the extent of their participation in the activity.
Maintenance of Certification
Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 1.00 MOC points in the American Board of Internal Medicine’s (ABIM) Maintenance of Certification (MOC) program. Participants will earn MOC points equivalent to the amount of CME credits claimed for the activity. It is the CME activity provider’s responsibility to submit participant completion information to ACCME® for the purpose of granting ABIM MOC credit.
Recognition Statement
Successful completion of this CME activity, which includes participation in the evaluation component, enables the learner to earn credit toward the CME of the American Board of Surgery’s Continuous Certification program. It is the CME activity provider's responsibility to submit learner completion information to ACCME for the purpose of granting ABS credit.
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Microsoft Windows
Windows 10, Windows 8, Windows 2008 R2, Windows 2008, or Windows 7
- Firefox®, Google Chrome™, Microsoft Edge, or Internet Explorer® 8.0 and higher
- Broadband Internet or Wi-Fi connection
Mac
Apple Mac OS X 10.10 and higher
- Apple Safari® 6, Firefox, or Chrome
- Broadband Internet or Wi-Fi connection
iPad
iPad, iPhone, iPod (iOS 10 and above) - Supported devices: iPad Pro, iPad (5th generation), iPad Air 2, iPad Air, iPad (4th generation), iPad mini 4, iPad mini 3, iPad mini 2
- Apple iOS 10.0 and higher
- Apple Mobile Safari™
- Wi-Fi or cellular data (3G or higher) connection
iPhone and iPod
iPhone 5 and higher - Supported devices: iPhone 7, iPhone 7 Plus, iPhone 6s, iPhone 6s Plus, iPhone 6, iPhone 6 Plus, iPhone SE, iPhone 5s, iPhone 5c, iPhone 5, iPod Touch (6th generation)
- Apple iOS 10.0 and higher
- Apple Mobile Safari
- Mediasite Mobile App (iOS 10.0)*
- Wi-Fi or cellular data (3G or higher) connection
Microsoft Surface and Windows RT Tablets
Windows 8, 8.1, or 10
- Microsoft Edge or Internet Explorer 10.0 and higher*
- Wi-Fi connection
Android™ Tablets and Mobile Devices
Android 4.4 and higher
- Chrome browser
- Wi-Fi or cellular data (3G or higher) connection
Linux® (on-demand)
OpenSUSE ® 11.0 or Ubuntu ® with the following:
- FFmpeg plugin
- Chromium web browser
- Broadband Internet or Wi-Fi connection
Note: Listen to Audio Only CME Podcasts of MedNet21 by visiting the page for the webcast & clicking the Files tab.
Support contact information: If you need any assistance with viewing webcasts or listening to Podcasts, please contact Derrick Freeman via e-mail at derrick.freeman@osumc.edu or by phone at 614.293.3473.